Cybersmart - FAQ - The five questions posted most recently: Cybersmart - FAQ http://faq.cybersmart.co.za <![CDATA[What are your terms and conditons for ADSL usage?]]> Terms and Conditions ]]> http://faq.cybersmart.co.za/index.php?action=artikel&cat=2&id=2&artlang=en Fri, 14 Oct 2011 11:42:00 GMT <![CDATA[How do I configure a Tenda router?]]> How to setup the Tenda Router

 

  • Open Internet Explorer and type in the address bar 192.168.1.1 and press enter.

 

 

  • Enter the Username and Password in the login box.
  • Username : admin
  • Password : admin
  • This will bring you to the setup page, click on Wizard on the left which will take you through the wizard setup.
  • Enter settings as displayed below.

 

 

 

  • Country : Default
  • Area : 8/35
  • VPI : 8
  • VCI : 35
  • Enable Quality of Service must not be ticked
  • Click next to go to step 2 of the wizard setup

 

 

  • Connection Type : PPP over Ethernet ( PPPoE)
  • Encapsulation Mode : LLC/SNAP-BRIDGING
  • Click next to go to step 3 of the wizard setup

 

 

 

  • PPP Username : Enter your username that was supplied by Cybersmart
  • PPP Password : Enter your password that was supplied by Cybersmart
  • PPPoE Service Name : Blank
  • Authentication Method : Auto
  • MTU : 1492
  • Dial on Demand : no tick in box
  • PPP IP Extension : no tick in box
  • Use Static IP Address : no tick in box
  • Retry PPP password on authentication error : no tick in box
  • Bridge PPPoE Frames Between WAN and Local Ports ( Default Enabled ) : box must be ticked
  • Click next to go to step 4 of the wizard setup

 

 

  • Enable IGMP Multicast : no tick in box
  • Enable WAN Service : box must have a tick
  • Service Name : pppoe_8_35_1
  • Click next to go to step 5 of the wizard setup

 

 

  • This will show the WAN Setup – Summary
  • Click Save/Reboot
  • This will save the settings and reboot the router

 

 

]]> http://faq.cybersmart.co.za/index.php?action=artikel&cat=25&id=202&artlang=en Mon, 05 Jul 2010 08:33:00 GMT <![CDATA[How do I cancel?]]> We require one calendar months written notice by fax (email or other means are not sufficient). Please send a signed fax with a copy of your identity document and adsl account name to 087 625 0003. 

Note: Stopping your debit order or not returning the required documentation or not using your account does not constitute a cancellation.

See a copy of the Terms and Conditions for a worked example, under Payments, number 3.

]]> http://faq.cybersmart.co.za/index.php?action=artikel&cat=2&id=12&artlang=en Fri, 16 Apr 2010 08:04:00 GMT <![CDATA[How do I report spam that was sent to my e-mail address?]]> When reporting spam please email both the content to the email as well as the full email headers (How do I find the email headers in my email program?).

The body of the email is helpful in identifying the content of the spam and can be used to train the Baysian filters. In most cases the email address that appears to have sent the email is forged and so the full email headers help up track and trace the original sender of the spam.

Examples of the what the full email headers looks like are shown below: 

Here is a example of just the header (not full) and body.

From: South Africa Revenue Service <notice@sars.co.za>

Date: 16 March 2010 9:19:20 AM
To: XXXXX@cybersmart.co.za
Subject: SARS Tax Payment Return


Dear Taxpayer , 

After the last annual calculations of your fiscal activity we have determined that you are eligible to receive a tax refund of 682.50 ZAR. Please submit the tax refund request and allow us 2-3 days in order to process it.

A refund can be delayed for a variety of reasons. For example submitting invalid records or applying after the deadline. To access the form for your tax refund, please 
Click here : www.sars.gov.za/taxpayers/refundation.stml 

Note: For security reasons, we will record your ip-address, the date and time. Deliberate wrong inputs are criminally pursued and indicated.
Thank You
South African Revenue Service

Oupa G. Magashula 
Commissioner

 

Clearly this email is not from SARS. The full headers would indicated the true sender.

 

 

Here is an example of just the full headers 

 

Return-Path: <bbtzd@126.com>

X-Original-To: xxxx@cybersmart.co.za

Delivered-To: xxxx@cybersmart.co.za

Received: from mailback3.cybersmart.co.za (localhost [127.0.0.1])

            by mailback3.cybersmart.co.za (Postfix) with ESMTP id 335161A9816A

            for <xxxx@cybersmart.co.za>; Tue, 16 Mar 2010 06:54:05 +0200 (SAST)

X-Virus-Scanned: amavisd-new at cybersmart.co.za

X-Spam-Flag: NO

X-Spam-Score: 4.512

X-Spam-Level: ****

X-Spam-Status: No, score=4.512 tagged_above=0 required=6.31

            tests=[AV:Sanesecurity.Junk.15108.UNOFFICIAL=0.1,

            HK_RANDOM_ENVFROM=2.638, HK_RANDOM_FROM=1, PLING_QUERY=0.774]

            autolearn=disabled

Received: from mailback3.cybersmart.co.za ([127.0.0.1])

            by mailback3.cybersmart.co.za (mailback3.cybersmart.co.za [127.0.0.1]) (amavisd-new, port 10024)

            with ESMTP id 8MLRB+vYRGzc for <xxxx@cybersmart.co.za>;

            Tue, 16 Mar 2010 06:54:04 +0200 (SAST)

Received: from smtp4.cybersmart.co.za (smtp.cybersmart.co.za [196.41.123.57])

            by mailback3.cybersmart.co.za (Postfix) with ESMTP id 371531A980F9

            for <xxxx@cybersmart.co.za>; Tue, 16 Mar 2010 06:54:02 +0200 (SAST)

Received: from [123.125.50.111] by smtp4.cybersmart.co.za (Proto Balance Mail 362 www.protonet.co.za, US Pat App 12702584, EU Pat App EP10153117)

            with ESMTP id 196.41.123.57.1268715241896.223915

            for <xxxx@cybersmart.co.za>; Tue, 16 Mar 2010 04:54:01 +0000

Received: from localhost (unknown [117.16.29.118])

            by smtp5 (Coremail) with SMTP id jtKowLCbHAitB59LABMRDg--.22976S2;

            Tue, 16 Mar 2010 12:23:12 +0800 (CST)

From: bbtzd@126.com

To: xxxx@cybersmart.co.za

Subject: Dream to act like a xxx-director? Nail a magicpill!

X-CM-TRANSID:jtKowLCbHAitB59LABMRDg--.22976S2

X-Coremail-Antispam: 1Uf129KBjDUn29KB7ZKAUJUUUUU529EdanIXcx71UUUUU7v73

            VFW2AGmfu7bjvjm3AaLaJ3UbIYCTnIWIevJa73UjIFyTuYvjxUuX6pDUUUU

Message-Id: <4B9F0EEE.067610.22018@m50-111.126.com>

Date: Tue, 16 Mar 2010 12:54:06 +0800 (CST)

X-CM-SenderInfo: heew6va6rslhhfrp/1tbi5waV9koZiV2s+wAAsS

Although helpful in identifying the true sender of the email, without the body of the email we have no context or content which would help us to block the email

The correct way to report spam 

 

From: "splendid" <fifteeneightyfive1585@gmail.com>
Date: 10 March 2010 5:06:01 AM SAST
To: justjohnf@w-link.net,justjoody@hotmail.com,justjoshingyou2@gmail.com,justjudy@slingshot.co.nz,justjuliad@gmail.com
Subject: Veterinarians - 78,986 total records with 1,438 emails and 1,050 fax numbers
Reply-To: fivehundred500@gmail.com
return-path: <fifteeneightyfive1585@gmail.com>
x-original-to: xxxx@cybersmart.co.za
delivered-to: xxxx@cybersmart.co.za
received: from mailback3.cybersmart.co.za (localhost [127.0.0.1]) by mailback3.cybersmart.co.za (Postfix) with ESMTP id 808061A981C5 for <xxxx@cybersmart.co.za>; Wed, 10 Mar 2010 10:54:50 +0200 (SAST)
received: from mailback3.cybersmart.co.za ([127.0.0.1]) by mailback3.cybersmart.co.za (mailback3.cybersmart.co.za [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id oJYr3VmnT4zQ for <xxxx@cybersmart.co.za>; Wed, 10 Mar 2010 10:54:50 +0200 (SAST)
received: from smtp4.cybersmart.co.za (smtp.cybersmart.co.za [196.41.123.57]) by mailback3.cybersmart.co.za (Postfix) with ESMTP id 853951A981C3 for <xxxx@cybersmart.co.za>; Wed, 10 Mar 2010 10:54:49 +0200 (SAST)
received: from [129.171.56.146] by smtp4.cybersmart.co.za (Proto Balance Mail 361 www.protonet.co.za, US Pat App 12702584, EU Pat App EP10153117) with ESMTP id 196.41.123.57.1268211289049.296211 for <xxxxx@cybersmart.co.za>; Wed, 10 Mar 2010 08:54:49 +0000
received: from sputnik ([117.41.228.209]) by sbantispam.bus.miami.edu with Microsoft SMTPSVC(6.0.3790.3959); Tue, 9 Mar 2010 22:06:01 -0500
x-virus-scanned: amavisd-new at cybersmart.co.za
message-id: <SBANTISPAMk31TZ14eB00279e85@sbantispam.bus.miami.edu>
x-originalarrivaltime: 10 Mar 2010 03:06:01.0993 (UTC) FILETIME=[9D95F790:01CABFFE]

I have alot of good quality American Databases at decent prices. Contact me here:  Elise.Allison@superlistmarket.net for a complete catalog of what we have.

Send email to rembox@superlistmarket.net to ensure no further communication

 

This email gives us both the sender address as well as the body of the email. We would be better able to block this spam using the above information.

 

Regards,

 

 

Cybersmart 

 

]]> http://faq.cybersmart.co.za/index.php?action=artikel&cat=3&id=191&artlang=en Tue, 16 Mar 2010 09:01:00 GMT <![CDATA[What is your imap server name?]]> http://faq.cybersmart.co.za/index.php?action=artikel&cat=3&id=25&artlang=en Mon, 08 Feb 2010 17:20:00 GMT